{"id":955,"date":"2023-06-06T10:44:07","date_gmt":"2023-06-06T10:44:07","guid":{"rendered":"https:\/\/foodja.it\/?page_id=955"},"modified":"2024-04-08T15:23:33","modified_gmt":"2024-04-08T15:23:33","slug":"terms-conditions","status":"publish","type":"page","link":"https:\/\/foodja.it\/en\/terms-conditions\/","title":{"rendered":"Terms and conditions"},"content":{"rendered":"
GENERAL TERMS AND CONDITIONS INNOVATION GROUP SRL S.B.<\/strong><\/p>\n<\/p>\n These General Conditions are intended to regulate the methods by which INNOVATION GROUP SRL SOCIETA’ BENEFIT (from now on “we” or “Innovation Group”) provides Users with the service called “FOODJA” (of which it is the owner and exclusive proprietor), as well as the use of any mobile application or any other physical or digital application that allows Users to use the services offered by Innovation Group through its foodja platform (cumulatively, from now on “foodja”). The use of the Services offered by Innovation Group and, in particular, of the service called foodja, implies the user\u2019s acceptance of these General Conditions. Innovation Group reserves the right to amend these General Conditions at its sole discretion. We recommend printing out a copy of these General Conditions for future reference.<\/p>\n The use of personal data transmitted via foodja is governed by the Privacy Policy available at https:\/\/www.foodja.it<\/a> .<\/p>\n For the sake of clarity, it is specified that any reference to \u201cfoodja\u201d in these General Conditions includes all current or future versions of the website https:\/\/www.foodja.it\/<\/a> as well as any mobile application owned by Innovation Group through which foodja services are accessed, regardless of whether, in either case, access is through a currently existing platform or device or a future platform or device.<\/p>\n Visiting the website https:\/\/www.foodja.it<\/a> or even only some of its parts, and\/or the use of foodja constitutes acceptance by the Users of these General Conditions.<\/p>\n Users who do not accept these General Conditions are obliged not to use the services offered by Innovation Group, not to order products through foodja and not to visit the website https:\/\/www.foodja.it\/.<\/a>DEFINITIONS<\/strong><\/p>\n<\/p>\n 3.3 Alcoholic beverages and tobacco products: The User is aware that it is an offence for any person under the age of 18 to purchase, or attempt to purchase, alcoholic beverages, as well as to purchase or attempt to purchase, tobacco or other smoking-related products for themselves or on behalf of a person under the age of 18. If the User’s Order includes any alcoholic beverages, cigarettes, or other smoking-related products, the User will be required to provide proof of their age when collecting the Order at the dispensing points provided by the Organiser. If the User is unable to provide proof of being 18 years of age or older at the Organiser’s discretion, or where the Organiser reasonably believes that the alcoholic beverages, cigarettes, or other smoking-related products ordered by the User were purchased by the User on behalf of a person under the age of 18, the Organiser reserves the right not to complete the delivery of the alcoholic beverages, cigarettes or other smoking-related products to the User.<\/p>\n<\/p>\n 5.4 Collection by Innovation Group: in the event of payment by credit or debit card or another electronic payment instrument, Innovation Group is expressly authorised by the Organiser, by virtue of the contract, to collect the payment for the orders on its behalf. The payment in favour of Innovation Group shall have a releasing effect on the User.<\/p>\n 5.5. Non-execution or cancellation of the Order: Once the payment of the Order has been made by Credit Card, the sum is credited to Innovation Group according to standard banking terms. If the execution of the Order is subsequently refused by the Organiser (as described in Article 4.4 above) or if the Order is cancelled for any other reason, the bank or company that issued the card and\/or handled the payment does not transfer the funds relating to the Order to Innovation Group and instead proceeds to make these sums available again in the user\u2019s account. This could take up to 10 working days (or more, depending on the bank or card company). The User acknowledges and accepts that neither Innovation Group nor the relevant Organiser shall be liable to the User for any delay due to the aforementioned period in which the bank or card issuer makes the funds available to the User again. Users are invited to contact their bank or credit card company for more information on this matter.<\/p>\n<\/p>\n 6.1 General Provisions: Innovation Group does not offer Customer Service directly accessible by the User. Any complaint or problem relating to an Order, the method of payment or, more generally, the Service shall be brought to the attention of the Organiser or the Organiser’s staff, in the manner indicated by the Organiser in its sole discretion. Innovation Group shall in no way be held liable if the assistance service offered by the Organiser is inefficient or does not meet the User’s expectations.<\/p>\n<\/p>\n Innovation Group, at any time and without any obligation to give prior notice, may make any changes to the material on its website or applications, as well as to the operation of the same and the prices indicated therein. What is indicated on the website or other foodja applications may not be up to date. Therefore, the User is obliged to verify the correct usability of the Service in relation to the Event in which they intend to use it.<\/strong><\/p>\n 10.3 The foregoing disclaimers do not affect any of the User’s rights under the law and\/or the sales contract with the Organiser, without prejudice to national or EU consumer protection legislation.<\/p>\n 10.4 Without prejudice to the provisions of Article 12.1 below, Innovation Group shall in no event be liable to the User, whether in contractual or non-contractual terms or for breach of obligations imposed by law or in any other way, even if it is a foreseeable circumstance, arising out of or in connection with the Foodja service (including, without limitation, the inability to use the Service) in relation to:<\/p>\n 10.5. Limitation of Liability: Without prejudice to the provisions of Article 10, Article 11, Article 12 and without prejudice to the applicable consumer protection legislation, Innovation Group’s liability towards the User in relation to any other loss deriving from or connected to or objectively traceable to the use of foodja, whether contractual, non-contractual, for violation of obligations provided for by law or for any other reason, cannot exceed the lower of twice the value of the Order and an amount equal to Euro 100.<\/p>\n<\/p>\n\n
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